Q. What is a “Turnkey” program? A. Turnkey programs are energy efficiency programs designed to provide single point of contact, all inclusive retrofit opportunities to customers. Usually coordinated through SCE account managers, a third party implementer will meet with the customer, explain the program, help fill out the appropriate paperwork, get approval, perform the installation, and get a sign-off for the work performed. While the customer may receive services from subcontractors, their only interface is with the primary implementer. Further, implementers will work with the SCE contract program manager, inspectors, and others but will maintain the face of the program and all parts from beginning to end. Currently, SCE provides Turnkey programs for schools and entertainment centers.